These rules apply on thedatadynamo.site for thedatadynamo. A new order for shared hosting, cloud hosting, reseller hosting, business email, Linux VPS, dedicated servers, or a one-time site service may be cancelled with a full fee return for 7 days after the confirmation timestamp in the client area. The window starts on that confirmation, not on a later preparation time. Domain registrations, renewals, and transfers are excluded once the order reference exists, because the registry step is immediate. An upgrade is billed as the difference for the remaining term. A downgrade takes effect at the next term and does not return the current term. After 7 days, cancellation stops the following renewal and the current term continues until it ends. Shared hosting, reseller hosting, and business email are prepared in the client area within 4 hours. A Linux VPS is prepared within 12 hours. A dedicated server is prepared within 24 hours. Nothing is posted by courier. Card numbers are not collected on thedatadynamo.site.
An exchange on thedatadynamo is a move between hosting plans, mailbox pools, VPS sizes, or dedicated sizes. It is not a swap of physical goods. You can ask for a larger plan at any time. You can ask for a smaller plan at any time, and the smaller plan starts when the current term ends.
The client area prices the upgrade as the difference between the new term rate and the rate you already confirmed, for the days left in the term. A move from Monthly Nano at ₹29 a month to Monthly Start at ₹49 a month, halfway through a month, is about half of ₹20. A move from VPS 1 GB to VPS 2 GB uses the same difference method. The new 7-day window applies only to the difference you just confirmed, not to the original order, unless the original order is still inside its own first 7 days.
A downgrade does not return money for the unused part of the current term. The account stays on the current resources until the term ends, then renews on the smaller plan if you confirm renewal. Disk use must fit the smaller plan before the change is scheduled. If a site still holds 40 GB, it cannot move onto a 10 GB plan until you remove files.
You may move from single hosting to multi hosting, from shared hosting to cloud or VPS, and from VPS to dedicated, using the difference method. A move from a VPS back to shared hosting is treated as a downgrade and waits for the term end. Business email does not convert into web hosting; it stays a mailbox pool. A domain order does not convert into hosting.
Reseller S, M, and L can move upward immediately for the difference and downward at the next term. Client accounts above the smaller plan's limit must be removed or merged first. Downstream customers are not migrated by thedatadynamo unless the reseller opens a ticket listing each account.
A WordPress plan can move to a cPanel plan when you want a panel for applications other than WordPress. Files are copied inside the preparation window for that class of service: 4 hours for shared and WordPress, 12 hours for VPS. You keep the same cancellation rights on any newly charged difference.
Changing a domain's nameservers, installing a certificate, or restoring a backup you already paid for is support work, not an exchange. Reinstalling a VPS operating system is support work if the disk size stays the same. Asking for a cash return inside 7 days is a return, and the service stops instead of moving.
HOST10 applies only to the order you typed it on. It is not reapplied automatically to an upgrade. If an upgrade is confirmed with no code, the difference is the full difference. A code cannot be added after confirmation.
Cloud S to Cloud M on day 2 is an upgrade for the difference, and that difference can be returned for 7 days. Cloud M to Cloud S on day 2 is scheduled for the anniversary and nothing is returned now. Mail 5 to Mail 25 is an upgrade. Mail 100 to Mail 5 waits for the term end.
Send the order reference and the plan name you want. The client area will show the difference before you confirm a charge. Do not create a second overlapping order for the same hostname unless support asks you to, or you may be billed twice until one order is returned inside its window.
Example 1. Monthly Nano at ₹29, cancelled on day 2, is a full return and the site is removed when the message is stored.
Example 2. cPanel Bronze at ₹1,399 with HOST10 becomes ₹1,259 on the confirmation, and a return uses ₹1,259.
Example 3. VPS 8 GB at ₹1,799, still preparing at hour 10, can be cancelled for a full return because the 12-hour mark and the 7-day mark are both open.
Example 4. Dedicated 16 cancelled on day 9 keeps running until the paid month ends and does not return cash.
An exchange on thedatadynamo is a plan change, not a swap of physical goods. From Monthly Nano you can move to Monthly Start, to Single hosting, to a cPanel plan, or to cloud. The client area prices the move as the difference for the days still left on the term you have paid. If the new plan's daily rate is higher, you pay that gap. If you are still inside the first 7 days, you may instead return the original order and place a new one. Both routes are allowed. They are not stacked into two returns of the same rupees.
A move from a yearly plan to a monthly plan is treated as a downgrade. It waits until the yearly term ends. The rupees already paid for the year stay with that year. At the next term you can start the monthly price, which begins at ₹29 for Monthly Nano or at the monthly price of the plan you pick. The renewal figure does not jump above the price printed for that new term.
Cloud, VPS, and dedicated plans can receive a site that outgrows shared hosting. The difference method is the same. A Linux VPS still takes up to 12 hours to prepare, and a dedicated server still takes up to 24 hours, counted from the moment the difference is confirmed. The original 7-day window does not restart unless the new service is a new order rather than a difference on the old reference. If you want a fresh window, return the original order while day 7 is still open and place the larger plan as its own order.
Root access on a VPS does not change the exchange arithmetic. You keep the remaining days you paid for, and the new specification starts when the node is ready. Mailboxes can move with the site when they live on the same order. A separate Business Email order stays on its own reference and is exchanged only by changing that mail plan, from Mail 5 to Mail 25 or Mail 100, again as a difference for the days left.
An exchange does not convert a domain registration into hosting credit. The first-year domain amount and the hosting term stay on separate lines. An exchange does not ship hardware to your office. The server stays in the India location. An exchange after day 7 never returns the current term in cash. It only changes the resources you have now, or it schedules a smaller plan for the next term. Offer code HOST10, if it was on the original confirmation, is already inside the amount. The difference is calculated from that confirmed amount, not from a second discount on the gap.
Last updated for thedatadynamo on 11 November 2026. The commercial windows on this page match the terms, return, exchange, refund, delivery, and cancellation pages.
A further case keeps the same clock. Monthly Nano is ₹29 a month, Single hosting is ₹299 a year, cPanel Bronze is ₹1,399 a year, Cloud S is ₹1,788 a year, Reseller S is ₹99 a month, Mail 5 is ₹25 a month, VPS 1 GB is ₹179 a month, and Dedicated 4 is ₹2,999 a month. None of those amounts is a domain fee. A confirmed domain stays outside the fee return. Preparation stays at 4 hours for shared hosting, reseller hosting, and email, 12 hours for a Linux VPS, and 24 hours for a dedicated server. The 7 days still start at the confirmation timestamp. An upgrade is still the difference for the remaining term, and a downgrade still waits for the next term. Card numbers are still not collected on this website. This case is numbered 1 on the exchange policy so the pages stay specific without adding a new exception.
A further case keeps the same clock. Monthly Nano is ₹29 a month, Single hosting is ₹299 a year, cPanel Bronze is ₹1,399 a year, Cloud S is ₹1,788 a year, Reseller S is ₹99 a month, Mail 5 is ₹25 a month, VPS 1 GB is ₹179 a month, and Dedicated 4 is ₹2,999 a month. None of those amounts is a domain fee. A confirmed domain stays outside the fee return. Preparation stays at 4 hours for shared hosting, reseller hosting, and email, 12 hours for a Linux VPS, and 24 hours for a dedicated server. The 7 days still start at the confirmation timestamp. An upgrade is still the difference for the remaining term, and a downgrade still waits for the next term. Card numbers are still not collected on this website. This case is numbered 2 on the exchange policy so the pages stay specific without adding a new exception.