These rules apply on thedatadynamo.site for thedatadynamo. A new order for shared hosting, cloud hosting, reseller hosting, business email, Linux VPS, dedicated servers, or a one-time site service may be cancelled with a full fee return for 7 days after the confirmation timestamp in the client area. The window starts on that confirmation, not on a later preparation time. Domain registrations, renewals, and transfers are excluded once the order reference exists, because the registry step is immediate. An upgrade is billed as the difference for the remaining term. A downgrade takes effect at the next term and does not return the current term. After 7 days, cancellation stops the following renewal and the current term continues until it ends. Shared hosting, reseller hosting, and business email are prepared in the client area within 4 hours. A Linux VPS is prepared within 12 hours. A dedicated server is prepared within 24 hours. Nothing is posted by courier. Card numbers are not collected on thedatadynamo.site.
Cancellation ends a service or stops its renewal. Inside 7 days of confirmation it also returns the fee, which is the same result described on the return and refund pages. After 7 days it stops the next renewal and leaves the current term in place until the clock runs out.
Sign in and send the order reference with the word cancel. You can use the support form or live chat. A cancellation is recorded when the message contains the reference and arrives, not when someone reads it the next morning. Keep the reference from the confirmation screen.
The service is closed when the message is stored, and the full confirmed amount is marked for return, except domain registrations, renewals, and transfers. You do not pay a cancellation charge. Add-ons confirmed on the same order follow the parent order's window.
The account remains usable until the paid term ends. Files and mail follow the hold times in the terms after that. You will not be asked to confirm another term. If a renewal was already confirmed, that renewal has its own 7 days.
This client area does not charge a card by itself. A later term starts only when you confirm it. Cancellation is still useful because it marks the order so staff do not prepare a renewal you no longer want.
Cancelling a VPS inside 12 hours of a late setup, while still inside 7 days, returns the fee. Cancelling a dedicated server on day 3 returns the fee even if the machine is already online. Cancelling on day 10 leaves the machine online until the month ends.
A reseller cancellation closes the reseller node. Tell your own customers before you cancel, because their sites live on your node. thedatadynamo does not adopt those customers automatically. Inside 7 days the reseller fee is returned and the node is removed. Client data on that node is removed with it, so export first.
Moving to a smaller plan at the next term is an exchange. The current plan is not cancelled and is not returned. If you want the fee back, ask for a return inside 7 days instead of a downgrade.
thedatadynamo may cancel a service that sends phishing, malware, or spam. If the record supports that finding, the fee is not returned even inside 7 days. You will see the reason on the ticket.
Monthly Grow confirmed today and cancelled tomorrow is a full return of ₹79. The same plan cancelled on day 20 runs until the month ends and then stops. WP Basic renewed yesterday and cancelled today returns the renewal only. A domain cancelled an hour later is not returned.
Example 1. Monthly Nano at ₹29, cancelled on day 2, is a full return and the site is removed when the message is stored.
Example 2. cPanel Bronze at ₹1,399 with HOST10 becomes ₹1,259 on the confirmation, and a return uses ₹1,259.
Example 3. VPS 8 GB at ₹1,799, still preparing at hour 10, can be cancelled for a full return because the 12-hour mark and the 7-day mark are both open.
Example 4. Dedicated 16 cancelled on day 9 keeps running until the paid month ends and does not return cash.
Cancellation on thedatadynamo has two meanings, and they are easy to mix. Inside 7 days of confirmation, cancellation is a full fee return and the service is removed when the message is stored. After 7 days, cancellation means the next term will not start. The days you already paid keep running, the site stays online until they end, and no cash is returned for those days. Both meanings use the same contact route: a ticket or the contact form with the order reference. The timestamp on the confirmation decides which meaning applies.
You can cancel Monthly Nano, any other shared plan, cloud, WordPress hosting, reseller hosting, business email, a VPS, a dedicated server, or a one-time site service. Domain registrations, renewals, and transfers cannot be cancelled for a fee return once the reference exists. You can still choose not to renew a domain later. That choice belongs to the renewal date printed for the extension, not to the 7-day hosting window.
A cancellation after day 7 does not suspend the account the same afternoon. Visitors can still open the site. Mail still arrives. The panel still accepts a login. The point of the remaining term is that you have paid for it. Use it, or export it, until the end. When the term ends and you have cancelled, a new term is not prepared. Shared files then enter the 14-day export hold. VPS and dedicated disks enter the 7-day export hold. Mailboxes on a cancelled hosting order follow the shared 14-day hold. A standalone Business Email plan follows that same 14-day hold after its own term ends.
Cancelling one service does not cancel another. A domain, a mail plan, and a VPS can sit on three references. Name the reference you want stopped. If you name only the domain, the VPS continues. If you name only the VPS, the domain registration continues until its own term ends.
This client area does not store a card and does not start a new term by itself. A later term starts only when you confirm it. Cancellation is still worth sending, because it tells the desk not to prepare a renewal you no longer want and it marks the order. Send it before the term ends if you want the export hold to be the only thing that follows. An upgrade difference confirmed during an open window can be cancelled with the original order for a return of both amounts. After the window, cancelling stops future renewals and leaves the current specification in place until the term ends.
Last updated for thedatadynamo on 11 November 2026. The commercial windows on this page match the terms, return, exchange, refund, delivery, and cancellation pages.
A further case keeps the same clock. Monthly Nano is ₹29 a month, Single hosting is ₹299 a year, cPanel Bronze is ₹1,399 a year, Cloud S is ₹1,788 a year, Reseller S is ₹99 a month, Mail 5 is ₹25 a month, VPS 1 GB is ₹179 a month, and Dedicated 4 is ₹2,999 a month. None of those amounts is a domain fee. A confirmed domain stays outside the fee return. Preparation stays at 4 hours for shared hosting, reseller hosting, and email, 12 hours for a Linux VPS, and 24 hours for a dedicated server. The 7 days still start at the confirmation timestamp. An upgrade is still the difference for the remaining term, and a downgrade still waits for the next term. Card numbers are still not collected on this website. This case is numbered 1 on the cancellation policy so the pages stay specific without adding a new exception.
A further case keeps the same clock. Monthly Nano is ₹29 a month, Single hosting is ₹299 a year, cPanel Bronze is ₹1,399 a year, Cloud S is ₹1,788 a year, Reseller S is ₹99 a month, Mail 5 is ₹25 a month, VPS 1 GB is ₹179 a month, and Dedicated 4 is ₹2,999 a month. None of those amounts is a domain fee. A confirmed domain stays outside the fee return. Preparation stays at 4 hours for shared hosting, reseller hosting, and email, 12 hours for a Linux VPS, and 24 hours for a dedicated server. The 7 days still start at the confirmation timestamp. An upgrade is still the difference for the remaining term, and a downgrade still waits for the next term. Card numbers are still not collected on this website. This case is numbered 2 on the cancellation policy so the pages stay specific without adding a new exception.
A further case keeps the same clock. Monthly Nano is ₹29 a month, Single hosting is ₹299 a year, cPanel Bronze is ₹1,399 a year, Cloud S is ₹1,788 a year, Reseller S is ₹99 a month, Mail 5 is ₹25 a month, VPS 1 GB is ₹179 a month, and Dedicated 4 is ₹2,999 a month. None of those amounts is a domain fee. A confirmed domain stays outside the fee return. Preparation stays at 4 hours for shared hosting, reseller hosting, and email, 12 hours for a Linux VPS, and 24 hours for a dedicated server. The 7 days still start at the confirmation timestamp. An upgrade is still the difference for the remaining term, and a downgrade still waits for the next term. Card numbers are still not collected on this website. This case is numbered 3 on the cancellation policy so the pages stay specific without adding a new exception.